Terms and Conditions

Please read these terms and conditions carefully before using the TradesOBD website located at tradesobd.io or engaging TradesOBD services. By accessing this website, submitting a consultation request, or entering into a service agreement with Trades OBD LLC, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, do not use this website or engage our services.

1. Parties and Agreement

1.1 These Terms and Conditions ("Terms") constitute a legally binding agreement between Trades OBD LLC, an Arizona limited liability company ("TradesOBD," "Company," "we," "us," or "our"), with its principal place of business in Phoenix, Arizona, and you, the individual or business entity ("Client," "you," or "your") accessing our website located at tradesobd.io (the "Website") or engaging our business development services (the "Services").

1.2 If you are entering into these Terms on behalf of a business entity, you represent and warrant that you are duly authorized to bind that entity to these Terms, that you have the legal authority to do so, and that references to "you" or "your" include that entity and all authorized users acting on its behalf.

1.3 These Terms govern your access to and use of the Website and any Services provided by TradesOBD. The specific Services, pricing, and deliverables for each client engagement are further defined in a separate written Service Agreement, which is incorporated herein by reference. In the event of a conflict between these Terms and a Service Agreement, the Service Agreement shall control with respect to the specific subject matter addressed therein.

2. Description of Services

TradesOBD provides outsourced business development services exclusively for trade contractors and construction industry businesses. Our Services include but are not limited to:

• Market research and target account identification within the client's designated service area, including research on builders, general contractors, developers, and related construction industry targets.
• Outreach and relationship-building activities conducted on behalf of the client, including phone calls, email communications, and LinkedIn outreach. All outreach is performed by TradesOBD team members acting in the capacity of the client's designated Business Development Manager.
• Setup, optimization, and ongoing management of client profiles on BuildingConnected and similar industry platforms, including monitoring for bid opportunities and coordination of bid submission support where applicable.
• Creation and management of a dedicated business development email domain on behalf of the client.
• LinkedIn account management, content creation, organic posting, and outreach conducted on the client's behalf, applicable to Growth tier and above.
• Swag and treat delivery coordination to target accounts on behalf of the client, funded by the client's allocated swag budget included within the monthly retainer.
• Bi-weekly pipeline reports documenting outreach activity, pipeline status, and relationship progress.
• Lost bid debriefs identifying reasons for unsuccessful bids and recommended adjustments.
• Monthly strategy calls and full analytics reports for Full Service and Enterprise tier clients.
• LinkedIn content generation services using artificial intelligence tools to assist in creating content tailored to the client's voice, trade, and target audience.
• Any additional services as mutually agreed upon in writing between the parties.

TradesOBD reserves the right to modify, enhance, or discontinue any aspect of the Services with reasonable notice to the client, provided that the core services outlined in the applicable Service Agreement are maintained.

3. Standard of Care

TradesOBD agrees to perform all Services with reasonable skill, care, and diligence consistent with the professional standards applicable to the outsourced business development industry. TradesOBD will assign qualified team members to each client account and will conduct all outreach in a professional manner that reflects positively on the client's business and reputation in the market.

4. Relationship Representation

4.1 Business Development Manager Representation

TradesOBD team members operate as the client's Business Development Manager for all outreach and communication purposes. All calls, emails, and written communications are conducted under the client's company name using a dedicated business development email domain established specifically for the client by TradesOBD. To all target contacts, TradesOBD team members represent themselves as employees or team members of the client's company in their capacity as Business Development Manager.

4.2 LinkedIn Representation

For clients on Growth tier and above, TradesOBD operates the client's LinkedIn profile directly to conduct outreach, connection building, and content posting. When a target contact requests a direct phone call with the Business Development Manager, TradesOBD coordinates that call professionally and seamlessly. When a target contact requests an in-person meeting, office visit, site walk, or detailed pricing conversation, TradesOBD transitions that communication to the client directly, as only the client can fulfill those requests.

4.3 No Deceptive or Misleading Practices

TradesOBD does not engage in deceptive, fraudulent, misleading, or coercive communication on behalf of any client. All outreach is conducted in compliance with applicable laws including the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), LinkedIn's Terms of Service, and all other applicable federal, state, and platform-specific regulations. TradesOBD reserves the right to decline to conduct any outreach it deems illegal, unethical, or contrary to platform terms without liability to the client.

4.4 Platform Compliance

TradesOBD conducts LinkedIn outreach and management in accordance with LinkedIn's current Terms of Service. The client acknowledges that LinkedIn and other third-party platforms periodically update their terms and that certain outreach activities may be restricted, limited, or prohibited by platform policy changes beyond TradesOBD's control. Such changes do not constitute a breach of these Terms or any Service Agreement, and TradesOBD will adapt its methods to remain compliant while continuing to deliver Services.

4.5 Client Responsibility for Accuracy

The client is solely and exclusively responsible for the accuracy, completeness, and truthfulness of all information provided to TradesOBD for use in outreach and representation, including but not limited to scope of work, pricing, licensing, insurance, bonding status, portfolio, references, and business capacity. TradesOBD is not liable for any consequence, including loss of relationship, failed bid, or legal claim, arising from the use of inaccurate or misleading information provided by the client.

5. Relationship Ownership

5.1 Client Ownership

All contacts, connections, email relationships, LinkedIn connections, BuildingConnected relationships, bid list memberships, and any other professional relationships developed by TradesOBD on behalf of the client belong exclusively and permanently to the client. TradesOBD does not retain any ownership, claim, license, or access rights to any relationship, contact, or connection built on a client's behalf, during or after the term of any Service Agreement.

5.2 Data Transfer Upon Termination

Within ten (10) business days of the termination of any Service Agreement, TradesOBD will provide the client with all contact information, outreach records, relationship notes, and pipeline data developed during the engagement in a standard exportable format (CSV, PDF, or equivalent) at no additional charge.

5.3 LinkedIn Access Return

Upon termination, TradesOBD will immediately and irrevocably cease all operation of the client's LinkedIn account and restore full independent access to the client. All content published on the client's LinkedIn by TradesOBD during the engagement remains the client's exclusive property.

5.4 Email Domain Transfer

The dedicated business development email domain established by TradesOBD on behalf of the client may be transferred to the client upon request following termination, subject to applicable third-party platform terms and conditions. TradesOBD will cooperate fully and promptly with the transfer process at no additional charge.

5.5 No Ransom

TradesOBD explicitly waives any right to retain, withhold, restrict access to, or use as leverage any contact, connection, relationship, or data belonging to the client for any purpose, including as security for unpaid fees. Disputes over fees are governed exclusively by Section 17 of these Terms.

6. Independent Contractor Status

6.1 TradesOBD is an independent contractor and not an employee, partner, joint venture partner, or agent of the client for any purpose. Nothing in these Terms or any Service Agreement creates an employment relationship, partnership, or agency between the parties beyond the service relationship described herein.

6.2 TradesOBD retains full control over the manner and means by which Services are performed, subject to the requirements and standards set forth in these Terms and the applicable Service Agreement.

6.3 TradesOBD is solely responsible for all taxes, withholdings, benefits, insurance, and other obligations associated with its own employees and contractors. TradesOBD's team members are not employees of the client and are not entitled to any client benefits, workers' compensation, or employment protections.

7. Non-Solicitation

7.1 Non-Solicitation of TradesOBD Personnel

During the term of any Service Agreement and for a period of twenty-four (24) months following its termination, the client agrees not to directly or indirectly solicit, recruit, hire, engage, or attempt to hire or engage any current or former TradesOBD employee, contractor, or team member who was involved in the client's account, without TradesOBD's prior written consent.

7.2 Remedy for Breach

The client acknowledges that a breach of Section 7.1 would cause irreparable harm to TradesOBD for which monetary damages would be an inadequate remedy. In addition to any other available remedies, the client agrees to pay TradesOBD a recruitment fee equal to fifty percent (50%) of the applicable team member's annualized compensation as liquidated damages for each instance of breach, which the parties agree represents a reasonable estimate of the harm caused.

8. No Guarantee of Results

8.1 Nature of Business Development

Business development is an inherently relationship-based, long-term practice. Results cannot be guaranteed, predicted, or measured against a fixed timeline. TradesOBD makes no guarantee, representation, warranty, or promise of any specific outcome, including but not limited to the number of bid list invitations received, the number of proposals submitted, the number of projects awarded, the timeline to first measurable results, the revenue generated, or any specific return on investment.

8.2 Factors Outside TradesOBD's Control

Outcomes are affected by numerous factors entirely outside TradesOBD's control, including but not limited to: the client's trade and service area; market conditions and seasonality; existing competition for bid list positions; the client's pricing and competitiveness; the client's responsiveness to warm introductions; the quality and reputation of the client's work; the client's current capacity to accept new projects; the preferences, timing, and internal decisions of target builders, developers, and GCs; changes in construction activity in the client's market; economic conditions; and the availability of relevant project opportunities.

8.3 Client Acknowledgment

By engaging TradesOBD's Services, the client expressly acknowledges and agrees that: (a) business development results take time, often months; (b) the absence of immediate results does not constitute a failure of service or a breach of any agreement; (c) the client has read and understood the timeline expectations communicated in TradesOBD's service documentation; and (d) the client is entering into this engagement with realistic expectations about the nature and timeline of BD outcomes.

9. Client Obligations

The client agrees to fulfill the following obligations throughout the term of any Service Agreement. The client's failure to fulfill these obligations may materially impair TradesOBD's ability to deliver results and shall not constitute grounds for a fee dispute or claim against TradesOBD.

• Write and submit bids promptly and professionally when TradesOBD delivers a warm introduction or bid invitation.
• Respond to TradesOBD communications — including warm contact introductions, meeting requests, and bid opportunities — within twenty-four (24) hours where possible and no later than forty-eight (48) hours.
• Attend meetings, site visits, showroom presentations, office tours, and in-person introductions arranged or coordinated by TradesOBD.
• Provide accurate, complete, current, and truthful information about their business, services, pricing, capacity, licensing, and differentiators at all times during the engagement.
• Notify TradesOBD immediately — and in no event more than forty-eight (48) hours after — any material change to their business that may affect outreach representation, including pricing adjustments, capacity limitations, scope changes, licensing updates, or insurance changes.
• Maintain the quality of their own work and professional standards, understanding that TradesOBD's effectiveness depends in part on the client's reputation in the market.
• Cooperate fully with the onboarding process and provide all requested information within the timelines specified by TradesOBD.
• Not independently contact, solicit, or pursue any builder, GC, or developer target that has been specifically identified, introduced, or warmed by TradesOBD in a manner that bypasses, undermines, or circumvents the active BD strategy, without prior written notice to TradesOBD.
• Not make false, misleading, or disparaging statements about TradesOBD to any target contact, competitor, industry peer, or third party.

10. Representations and Warranties

10.1 Mutual Representations

Each party represents and warrants that: (a) it has full legal authority to enter into and perform its obligations under these Terms; (b) these Terms do not conflict with any other agreement to which it is bound; and (c) it will comply with all applicable laws and regulations in connection with its obligations hereunder.

10.2 Client Representations

The client additionally represents and warrants that: (a) all information provided to TradesOBD about its business, services, pricing, licensing, insurance, and capabilities is and will remain accurate and complete; (b) the client holds all licenses, permits, and insurance required to operate its business and perform its scope of work; (c) the client is not subject to any legal, regulatory, or contractual restriction that would prevent it from engaging TradesOBD's Services; and (d) the client's business practices comply with all applicable laws.

10.3 TradesOBD Representations

TradesOBD represents and warrants that: (a) it will perform the Services with reasonable skill and care; (b) it will conduct all outreach in compliance with applicable law and platform terms; and (c) it maintains professional liability (E&O) insurance coverage appropriate to the nature of its services.

11. Fees, Payment, and Billing

11.1 Monthly Retainer

Services are provided on a recurring monthly retainer basis as specified in the applicable Service Agreement. Retainer amounts vary by service tier as published on the TradesOBD website at tradesobd.io and confirmed in each client's signed Service Agreement.

11.2 Automatic Billing

Monthly retainers are billed automatically on the first (1st) day of each calendar month via the payment method designated by the client at the time of engagement. By entering into a Service Agreement, the client expressly authorizes TradesOBD to charge the designated payment method for all applicable fees on a recurring monthly basis.

11.3 Onboarding Fee

TradesOBD may charge a one-time onboarding fee at the time of initial engagement as specified in the Service Agreement. The onboarding fee is non-refundable once onboarding activities have commenced.

11.4 Proration

If a Service Agreement commences on a date other than the first of the month, the first month's retainer will be prorated based on the number of remaining days in that calendar month.

11.5 Swag Budget

Ten percent (10%) of the monthly retainer is allocated to swag and treat delivery services on behalf of the client. This allocation is included within the retainer and is not an additional charge. TradesOBD will document and report all swag expenditures in the bi-weekly pipeline report.

11.6 Late Payments

If any payment is declined, fails, or is not received by the fifth (5th) of the applicable month, TradesOBD will notify the client within two (2) business days. If payment is not received within seven (7) days of notification, TradesOBD reserves the right to pause all Services until payment is received. If payment remains outstanding after thirty (30) days, TradesOBD reserves the right to terminate the Service Agreement and pursue collection. Outstanding balances shall accrue interest at the rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by Arizona law, whichever is lower, from the date payment was due until paid in full.

11.7 Disputed Charges

If the client disputes any charge in good faith, the client must notify TradesOBD in writing within ten (10) days of the charge date. The parties agree to resolve disputed charges in good faith prior to initiating any formal dispute process.

11.8 No Revenue Share

TradesOBD does not charge, accept, or claim any percentage of revenue, project value, bids awarded, or profits generated by the client. The monthly retainer is the sole compensation for Services rendered.

11.9 Price Adjustments

TradesOBD reserves the right to adjust retainer pricing upon sixty (60) days' prior written notice to the client. The client may terminate the Service Agreement without penalty within thirty (30) days of receiving such notice if the adjusted pricing is not acceptable.

11.10 Taxes

Each party is responsible for all taxes applicable to its own income and operations. TradesOBD will collect applicable sales or transaction taxes if required by law and will notify the client accordingly.

12. Term and Termination

12.1 Term

Service Agreements commence on the date of signing and continue on a month-to-month basis following completion of the initial onboarding period as described in the applicable Service Agreement.

12.2 Cancellation by Client

The client may terminate a Service Agreement by providing thirty (30) days' advance written notice to TradesOBD via email to the designated TradesOBD account manager or to the contact information provided in the Service Agreement. The client remains responsible for the full monthly retainer for the entire thirty (30) day notice period.

12.3 Early Termination During Onboarding

If the client terminates a Service Agreement during the onboarding period (prior to the first full month of active outreach), TradesOBD reserves the right to retain the onboarding fee and charge a pro-rated fee for services rendered through the termination date.

12.4 Termination by TradesOBD for Cause

TradesOBD reserves the right to terminate any Service Agreement immediately and without advance notice, upon written notice to the client, if the client: (a) fails to make payment as required and does not cure the failure within seven (7) days of written notice; (b) provides materially false, misleading, or fraudulent information; (c) engages in illegal, unethical, or fraudulent conduct; (d) repeatedly and materially fails to fulfill the obligations set forth in Section 9; (e) engages in conduct that could reasonably damage the reputation of TradesOBD, its team members, or any target contact; or (f) instructs TradesOBD to conduct outreach in a manner that violates applicable law or platform terms.

12.5 Termination by TradesOBD Without Cause

TradesOBD may terminate any Service Agreement without cause upon sixty (60) days' written notice to the client. In such event, TradesOBD will refund any unused portion of the current month's retainer on a pro-rated basis.

12.6 Effect of Termination

Upon termination from any cause: (a) TradesOBD will cease all outreach activity on behalf of the client within twenty-four (24) hours of the effective termination date; (b) TradesOBD will transfer all relationship data as described in Section 5 within ten (10) business days; (c) all outstanding fees owed by the client remain due and payable immediately; and (d) provisions of these Terms that by their nature should survive termination will survive, including but not limited to Sections 5, 7, 9(i), 10, 13, 14, 15, 16, and 17.

12.7 Client Out-of-Business

If the client ceases business operations, files for bankruptcy, or becomes insolvent, TradesOBD may immediately terminate the Service Agreement upon written notice and all outstanding fees become immediately due.

13. Confidentiality

13.1 Client Confidential Information

TradesOBD acknowledges that in the course of providing Services, it will receive confidential and proprietary information belonging to the client, including but not limited to pricing, business strategies, operational methods, client lists, trade secrets, project details, and competitive information ("Client Confidential Information"). TradesOBD agrees to: (a) hold Client Confidential Information in strict confidence; (b) not disclose Client Confidential Information to any third party except as necessary to perform the Services or as required by law; (c) use Client Confidential Information solely for the purpose of providing the Services; and (d) implement reasonable security measures to protect Client Confidential Information.

13.2 TradesOBD Confidential Information

The client acknowledges that TradesOBD's methods, outreach systems, processes, templates, pricing structures, reporting frameworks, CRM configurations, playbooks, and internal documentation are proprietary and confidential ("TradesOBD Confidential Information"). The client agrees not to share, replicate, disclose, reverse-engineer, or use TradesOBD Confidential Information for any purpose other than evaluating or receiving the Services.

13.3 Exceptions

Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure without restriction; (c) is independently developed by the receiving party without use of confidential information; or (d) is required to be disclosed by applicable law, court order, or regulatory requirement, provided that the disclosing party provides prompt written notice to the other party and cooperates in seeking a protective order.

13.4 Non-Disparagement

Each party agrees not to make false, misleading, or disparaging statements about the other party, its team members, services, or business practices to any third party, including target contacts, industry peers, competitors, or on any public platform, during the term of any Service Agreement and for a period of twelve (12) months following termination.

13.5 Survival

All confidentiality obligations survive the termination of any Service Agreement for a period of two (2) years, except for trade secrets which shall be protected indefinitely.

14. Intellectual Property

14.1 Client Content

All content, materials, data, branding, and information provided by the client to TradesOBD remain the exclusive property of the client. TradesOBD is granted a limited, non-exclusive, non-transferable license to use client content solely for the purpose of performing the Services during the term of the applicable Service Agreement.

14.2 TradesOBD Systems

All outreach systems, templates, methodologies, processes, playbooks, reporting frameworks, CRM configurations, AI content generation tools, and proprietary operational tools developed or used by TradesOBD remain the exclusive intellectual property of Trades OBD LLC regardless of whether they are customized for a specific client.

14.3 Relationship Data

As set forth in Section 5, all contact and relationship data developed specifically on behalf of the client belongs to the client. General market research infrastructure, database systems, cross-client operational tools, and proprietary research methodologies remain TradesOBD's exclusive property.

14.4 AI-Generated Content

Content generated using artificial intelligence tools for the client's LinkedIn or other platforms, once delivered to the client, becomes the client's property. TradesOBD does not retain any ownership rights over content delivered to and approved by the client.

14.5 Website Content

All content on the TradesOBD website at tradesobd.io, including text, graphics, logos, design elements, and methodology descriptions, is owned by Trades OBD LLC and is protected by applicable United States intellectual property laws. Unauthorized reproduction, distribution, modification, or use of website content is strictly prohibited.

15. Limitation of Liability

15.1 Disclaimer of Warranties. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TRADESOBD EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

15.2 Cap on Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE ARIZONA LAW, TRADESOBD'S TOTAL CUMULATIVE LIABILITY TO THE CLIENT FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS, ANY SERVICE AGREEMENT, OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY THE CLIENT TO TRADESOBD IN THE THREE (3) CALENDAR MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

15.3 Exclusion of Consequential Damages. IN NO EVENT SHALL TRADESOBD BE LIABLE TO THE CLIENT OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOSS OF GOODWILL, DAMAGE TO REPUTATION, LOSS OF DATA, OR COST OF SUBSTITUTE SERVICES, EVEN IF TRADESOBD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

15.4 Third-Party Platform Liability. TradesOBD is not responsible for the actions, decisions, terms, policies, outages, or changes of any third-party platform used in the course of delivering Services, including LinkedIn, BuildingConnected, Calendly, Stripe, Google Workspace, or any other platform. Changes to third-party platforms that affect TradesOBD's ability to deliver specific service components do not constitute a breach of these Terms or any Service Agreement.

15.5 Essential Basis. The parties acknowledge that the limitations of liability in this Section 15 are an essential element of the basis of the bargain between the parties, and that TradesOBD would not have entered into any Service Agreement without these limitations.

16. Indemnification

16.1 Client Indemnification of TradesOBD

The client agrees to indemnify, defend, and hold harmless Trades OBD LLC and its members, managers, officers, employees, contractors, successors, and assigns from and against any and all third-party claims, demands, liabilities, damages, losses, fines, penalties, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to: (a) the client's breach of these Terms or any Service Agreement; (b) the client's misrepresentation of their business, services, pricing, licensing, or capabilities; (c) the client's negligence, fraud, or willful misconduct; (d) the client's violation of any applicable law, regulation, or third-party platform terms; (e) any third-party claim arising from work performed by or on behalf of the client; or (f) any inaccuracy in information provided by the client to TradesOBD.

16.2 TradesOBD Indemnification of Client

TradesOBD agrees to indemnify, defend, and hold harmless the client from and against any third-party claims arising directly from TradesOBD's gross negligence or willful misconduct in performing the Services, up to the limitation of liability set forth in Section 15.2.

17. Dispute Resolution

17.1 Informal Resolution

Before initiating any formal dispute process, the parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services by providing written notice to the other party and engaging in good-faith negotiations for a period of thirty (30) calendar days from the date of the written notice.

17.2 Mediation

If the dispute is not resolved through informal negotiation within thirty (30) days, either party may request non-binding mediation. The parties agree to participate in good faith in at least one mediation session before proceeding to arbitration. The cost of mediation will be shared equally between the parties.

17.3 Binding Arbitration

If mediation does not resolve the dispute, the dispute shall be finally resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its then-current Commercial Arbitration Rules. The arbitration shall be conducted in Maricopa County, Arizona. The arbitration shall be conducted by a single arbitrator mutually agreed upon by the parties, or if the parties cannot agree, selected in accordance with the AAA rules. The arbitrator's award shall be final, binding, and enforceable in any court of competent jurisdiction.

17.4 Class Action and Jury Trial Waiver

EACH PARTY IRREVOCABLY AND UNCONDITIONALLY WAIVES ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, OR JURY TRIAL WITH RESPECT TO ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.

17.5 Injunctive Relief

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm, including but not limited to enforcement of the non-solicitation provisions in Section 7 or the confidentiality provisions in Section 13.

17.6 Governing Law

These Terms and any dispute arising from or related to them shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law rules or provisions.

17.7 Venue

For any matters not subject to arbitration, including applications for emergency injunctive relief, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Maricopa County, Arizona.

17.8 Prevailing Party

In any arbitration or litigation arising from these Terms, the prevailing party shall be entitled to recover its reasonable attorneys' fees and costs from the non-prevailing party.

18. Acceptable Use of Website

18.1 You agree to use the TradesOBD website at tradesobd.io only for lawful purposes and in a manner that does not infringe the rights of others.

18.2 You agree not to: (a) use the website to transmit any unlawful, harassing, defamatory, abusive, threatening, or obscene content; (b) attempt to gain unauthorized access to any portion of the website or its related systems; (c) use automated tools, bots, scrapers, or scripts to access, crawl, or extract data from the website; (d) introduce viruses, malware, or other harmful code; (e) impersonate TradesOBD or any TradesOBD employee or representative; or (f) use the website for any commercial purpose other than engaging with TradesOBD's published services.

18.3 TradesOBD reserves the right to block access to the website from any user or IP address for any reason, including suspected violations of this Section.

19. Electronic Signatures and Counterparts

19.1 The parties agree that electronic signatures — whether through DocuSign, a PDF signature tool, typed name with intent to sign, or any other electronic signature method — are legally binding and fully enforceable to the same extent as original handwritten signatures under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and the Uniform Electronic Transactions Act (UETA), as adopted in Arizona.

19.2 These Terms and any Service Agreement may be executed in one or more counterparts, each of which shall be deemed an original, and all of which together shall constitute one and the same instrument.

20. General Provisions

20.1 Entire Agreement

These Terms, together with any applicable Service Agreement and any documents incorporated by reference, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior and contemporaneous agreements, representations, understandings, negotiations, and discussions, whether oral or written.

20.2 Severability

If any provision of these Terms is found to be illegal, invalid, unenforceable, or contrary to public policy by a court or arbitrator of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it will be severed from these Terms. The remaining provisions will continue in full force and effect.

20.3 Waiver

TradesOBD's failure to enforce any right or provision of these Terms on any occasion shall not be deemed a waiver of that right or provision on any future occasion. No waiver of any term shall be effective unless made in writing and signed by an authorized representative of TradesOBD.

20.4 Amendment

TradesOBD reserves the right to modify these Terms at any time. Any changes will be posted on the website at tradesobd.io with an updated effective date. For visitors and prospective clients, continued use of the website after changes are posted constitutes acceptance of the modified Terms. For active clients with signed Service Agreements, material changes to these Terms will be communicated via email to the address on file at least thirty (30) days before taking effect.

20.5 Assignment

The client may not assign, transfer, delegate, or sublicense any rights or obligations under these Terms without TradesOBD's prior written consent. TradesOBD may assign these Terms and any Service Agreement in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, provided that the assignee agrees to be bound by the terms hereof. Any unauthorized assignment is void.

20.6 Force Majeure

Neither party shall be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, natural disasters, pandemic or public health emergency, war, government action or regulation, labor disputes, power or internet outages, or changes to third-party platform terms or availability. The affected party shall promptly notify the other party and use reasonable efforts to minimize the impact of the force majeure event.

20.7 Notices

All notices, demands, requests, and other communications required or permitted under these Terms shall be in writing and delivered by email with confirmation of receipt to the contact information provided in the applicable Service Agreement, or to tradesobd@gmail.com for TradesOBD communications until a dedicated company email address is established at tradesobd.io. Notices are deemed effective upon confirmed receipt.

20.8 No Third-Party Beneficiaries

These Terms are for the sole benefit of the parties and their respective permitted successors and assigns. Nothing herein shall create or be deemed to create any third-party beneficiary rights.

20.9 Headings

Section headings are for convenience and organizational purposes only and shall not affect the construction or interpretation of these Terms.

20.10 Language

These Terms are written in English. In the event of any conflict between an English version and any translation, the English version shall control.

21. Contact Information

For questions, concerns, or notices regarding these Terms:

Trades OBD LLC
Phoenix, Arizona
Website: tradesobd.io
Email: tradesobd@gmail.com

Note: Once a dedicated company email is established at the tradesobd.io domain, all contact information in these Terms will be updated accordingly and active clients will be notified.